CONNECT Hub

Customer dialogue at the centre, not the CRM.

CRMs were built to record what sellers do. CONNECT Hub is built around what the customer actually does the dialogue, the documents and the engagement. The CRM gets the data straight in, but the truth lives in the room with the customer.

Smarketing CONNECT Hub on a laptop with three dashboard screens floating above

One customer

One room per buying process.

One team

Sellers, partners and advisors in the same direction.

One truth

Dialogue, content and progress in the same place.

Explained simply

One place for everything your company knows about its customers.

CONNECT Hub gathers everything your company knows about your customers in one place. Anyone in the company can just ask a question and get the answer instantly, instead of digging through ten different systems or pinging the one colleague who happens to remember.

One search box

One box. Ask in plain language. Get answers in seconds, not hours.

All knowledge connected

CRM, proposals, strategy, product, customer dialogue and documents, one source.

Live within a week

No big migration. We plug into what you already use and switch it on.

Safe and GDPR-ready

All data in Europe, isolated per customer, keys never leave the server.

How it fits together

One platform. Four layers.

CONNECT Hub is built in four layers, each new one makes the context sharper for the whole team and for the AI.

  • Connect Core

    Deal Compass CRM, digital rooms and library. A complete operating platform from day one.

  • Connect More

    Add standard Smarketing modules: Brand strategy and our AI agent SmAIa. 

  • Connect Your Own

    Plug in your own systems: Outlook, ERP, your own CRM or other marketing platforms.

  • Connect AI

    smAIa has access to all data within CONNECT Hub. Bring your own key and connect to Claude to create reports and presentations.

Connect Core

Connect AI
Connect Your Own
Connect More

Up and running in under 1 week

Kickoff Monday, a productive team the same week. No long implementation projects.

Extend the database as you grow

Start with what you need now, add fields, modules and integrations whenever you want more.

Who is it for

Built for sales that demand more than a proposal letter.

CONNECT Hub creates the most value when the purchase is a process, not a transaction. If one or more of these patterns sound familiar, the platform is built for you.

Long sales cycles

Deals that live for weeks or months, where momentum disappears between meetings.

Large buying committees

5–10 stakeholders on the customer side who all have to understand, align and sign.

Complex products and services

Solutions that require explanation, configuration and documentation along the way.

High transaction values

Deals where every percentage point in win rate and every week in cycle matters to the bottom line.

Engagement

See whether what you send actually gets attention

Real-time data on which decision makers open, read and share your content.

Security

Make information sharing secure and traceable

Replace attachment-on-attachment with one shared room where everything is versioned and access-controlled.

Structure

Replace long email threads with one digital room

All dialogue, all documents, all parties in one place, from first meeting to signature.

Proposals

Give proposals structure and the sale itself a shape

Standardised frameworks make every seller look professional, regardless of experience.

The architecture

Connect everything.

One search box. Everything your company knows. Every connected source makes the context sharper.

Connect Core

Deal Compass CRM, Digital Rooms and Library. A complete operating platform from day one.

Connect More

Add standard modules as you grow: Content Planner, Brand Compass and more.

Connect Your Own

Plug in your own systems: Outlook, ERP, finance or your own CRM.

Connect AI

smAIa understands everything that is connected. Use our key or bring your own (BYOK).

Why now

Three forces make this the moment

1

The technology just arrived

Open standards like MCP finally let AI connect safely to business systems. This option did not exist two years ago.

2

Everyone is adopting AI

Without context, every company produces the same generic output. Context is the new differentiator.

3

Waiting compounds the cost

Every quarter with scattered knowledge means more deals lost to silence, while early movers build a context advantage.

AI engagement score

Pipeline based on data, not gut feel.

+38%

higher win rate on deals with an engagement score > 70

Aberdeen: companies with mature lead scoring report 30–40% higher conversion rates.

−45%

less time spent on internal status updates

McKinsey: knowledge workers spend ~28% of the week on email; shared pipeline visibility removes 40–50% of status pinging.

2.5×

faster onboarding of new sellers

CSO Insights / Gartner: structured playbooks and enablement cut ramp time by 2–3×.

Sources: Aberdeen Group · McKinsey & Company · CSO Insights / Gartner. The figures are Smarketing's synthesis of industry benchmarks for B2B teams adopting engagement data, shared pipeline visibility and structured sales enablement.